Student Services

The Division of Academic Affairs is a community of scholars engaging students in the collaborative construction and application of knowledge through intellectual pursuits in teaching, learning, research, inquiry, creative activity and service.

Administration and Finance Mission Statement

Phone: (540) 568-6434
Website: http://www.jmu.edu/adminfinance

The Division of Administration and Finance is committed to the preparation of students to be educated and enlightened citizens who will lead productive and meaningful lives. The division supports the university’s commitment to excellence by empowering our staff to communicate effectively with the university community and provide proactive approaches to satisfy customer expectations.

Student Affairs Mission Statement

Phone: (540) 568-3685
Website: http://www.jmu.edu/studentaffairs

To engage all students in accessible and inclusive learning, growth, and personal development opportunities and experiences.

Business Services

Bookstore

Location: 211 Bluestone Drive, MSC 2902
Phone: (540) 568-6121
Website: http://www.jmu.edu/bookstore

The JMU Bookstore stocks all textbooks used by the academic units, as well as a large selection of general and technical books. The store also sells school supplies, office computer supplies, Apple and Dell computers, software, clothing, gifts, magazines, and greeting cards. For students’ convenience, the bookstore provides services including special orders for books, textbook buy back, gift cards, bus tickets and computer services.

Card Services

Location: Student Success Center, MSC 3532
Phone: (540) 568-6446
Website: http://www.jmu.edu/cardctr

Card Services issues the JMU access card (JACard), the official identification card for all members of the university community. The JACard allows access to various campus facilities such as residence halls, and many other services. Card Services also has set up a Mobile ID app available on Apple and Android devices that allows access to many of the same services on campus. This app is a supplement to the JACard.

Services include meal plan access, dining dollar and FLEX declining balance accounts, administered by Card Services. FLEX accounts are honored for purchases or services in the bookstore, print services, copy machines, computer labs, library fees, convenience stores, parking, mail services, UREC, UPB movies, University Health Center, Forbes Center and all dining facilities, including on-campus vending machines, as well as many off-campus merchant locations.

Dining Services

Location: West Campus Dining Hall
Phone: (540) 568-6751
Website: http://www.jmu.edu/dining

We know that dining is an integral part of campus life and see each day as an opportunity to serve delicious food, host great events and provide an overall memorable dining experience. Convinced that nutritious food is essential to a healthy lifestyle and strong academics, we build our menus with health in mind and make eating a well-balanced meal an easy choice.

Meal Plans

Students living on campus are required to purchase a meal plan. Each meal plan contains a set amount of punches to allow entry into all-you-care-to-eat dining halls and Dining Dollars to purchase food à la carte at retail dining locations. Dining Dollars GOLD can also be added for additional spending. Cash and credit card sales are welcome at all dining locations. Personal eating habits, class schedule and leisure activities should all be considered when choosing a meal plan.

Special Diets

We pride ourselves on providing the information and knowledge necessary for students with food allergies, celiac disease and other medically-prescribed diets to make informed food choices in our dining locations. We ensure all dining employees undergo a certified allergy training during on-boarding. To learn more about our special diets program, reach out to our registered dietitian at (540) 568-5731.

Parking Services

Location: Champions Drive Parking Deck, 280 Champions Drive, MSC 1301
Phone: (540) 568-3300
Website: http://www.jmu.edu/parking

Parking Services offers annual, semester and daily parking permits to eligible members of the university community. Permits are available to campus visitors, free of charge, upon presentation of a valid driver’s license and vehicle registration. The department also maintains parking meters throughout the campus that are intended to provide convenient, short-term parking to faculty, staff, students and visitors. Any vehicle parked on university-owned or leased property is required to display a valid JMU parking permit. Hard copies of the Parking Handbook are available free of charge upon request at Parking Services.

Print Services

Location: Medical Arts, Suite 31, MSC 5722
Phone: (540) 568-7300
Location: Engineering/Geosciences (EnGeo; formerly HHS), Room 1002, MSC 4311
Phone: (540) 568-8731
Website: http://www.jmu.edu/printservices

Print Services is owned and operated by the university as a service to the campus community. Two locations provide a full range of photocopying and digital printing services. Services include academic coursepack production, copyright permissions, full color, black/white digital printing, binding and laminating as well as wide format posters/printing. Both locations offer computer labs for working on projects with access to the production machines to complete projects.

Career and Academic Planning

Location: Student Success Center, MSC 1016
Advising: Room 3210
Interviewing: Room 3250
Phone: (540) 568-6555


Employer Relations and Recruiting
Phone: (540) 568-7379
Website: http://www.jmu.edu/cap

Career and Academic Planning coordinates academic advising for all first year students and undeclared students, assists students in choosing or changing their major and deciding upon a career direction, and provides a variety of job search programs and graduate school application services.

Career Advising and Decision-Making

Career and Academic Planning helps students understand the process of deciding on an appropriate major and relating that decision to possible career paths.

Students can meet with professionals and attend various programs to enhance their knowledge of majors, explore career fields, learn career decision-making strategies, discover more about their own interests and strengths and launch an effective internship, job, or graduate school search.

Career Resources and Online Tools

The Career and Academic Planning website offers several free online tools to help students explore majors and career options, research employers and industries, and develop interview skills. Students are able to connect directly with internships, jobs, graduate schools, and programs and services offered by Career and Academic Planning. These online tools include the Career Guide to JMU Majors, FOCUS, Vault, InterviewStream and Handshake.

Graduate School Information

Each fall semester, JMU offers a graduate and professional school fair open to all majors every fall semester. Information on the process of applying to graduate or professional school is available on the Career and Academic Planning’s website. Students can also make an appointment with a career adviser for individual assistance.

Internship and Job Search Services

Connecting with Employers

Business, industry, government, non-profit and educational employers come to JMU throughout the year to conduct job interviews with graduating seniors and internship interviews for all class levels. The Career and Academic Planning website provides information about the on-campus interview program and participating employers, as well as the wide range of opportunities available to students can be found on Career and Academic Planning’s website. Students are able to create a profile on Handshake, an online platform that connects students to on-campus interviews and thousands of positions. Students can also connect with employers and receive feedback on their interviewing skills at InterviewPREP, a one-day interview practice event hosted in the Career and Academic Planning interview center.

Resume Development

CAP offers many resources to assist students with writing resumes. Students can access resume writing resources via the CAP website and participate in resume writing workshops and other programs throughout the year. Students can also meet with career advisers for individual assistance by making an appointment or attending walk-in resume reviews.

Career Fairs

The CAP office sponsors several career fair events each year to provide students with the opportunity to interact with employers and obtain jobs, internships and employment-related information.

Job Search

Job search related workshops and programs are offered throughout the academic year covering topics such as targeted job search strategies, interviewing, networking and use of social media in the search process. Students may also meet individually with a career adviser to tailor their job search. To prepare for interviews, students can use InterviewStream, a web-based interviewing practice application that is available at any time. InterviewStream allows students to record a practice interview related to their major or career choice, review the videos themselves and share it with others for feedback. Job postings for all majors can be found on Handshake, a web-based job search system. Students can use the Vault online industry guides to research specific career fields, obtain job search tips and find additional job listings.

Internships

Handshake and the Career and Academic Planning website offer resources on how to find and apply for internships that span a broad range of career fields. Students can also attend a workshop or meet with a career adviser to tailor their internship search. Vault is an online resource with extensive internship listings. Students are encouraged to speak with their respective academic departments for additional information on internships. If academic credit is desired, arrangements must be made in advance with the academic unit and the Office of the Registrar.

Center for Assessment and Research Studies (CARS)

Location: Lakeview Hall
298 Port Republic Road, MSC 6806
Harrisonburg, VA 22807
Phone: (540) 568-6706
Website: http://www.jmu.edu/assessment

Mission

The mission of the Center for Assessment and Research Studies (CARS) at James Madison University is to provide quality assessment service to the university, to provide applied graduate training in both assessment and measurement, to increase the use of innovative technology in assessment practice, to increase the rigor of measurement and statistical techniques used in assessment practice, and to produce quality scholarship in assessment and measurement.

Vision

To be nationally recognized as a standard of excellence for practice, programs and scholarship in assessment and measurement.

Values

Quality : We value quality in all of our endeavors.

Innovation : We value the use of innovative technology and the use of more rigorous measurement and statistical techniques in assessment and measurement.

Appropriateness : We value a match between the technology or measurement/statistical technique being used and the assessment-related questions being asked.

Research : We value rigorous study of the instruments, technologies and measurement/statistical techniques used to answer assessment-related questions.

Accuracy : We value accuracy in all assessment endeavors, including: the collection of data, the reporting of assessment results and in the application of measurement and statistical techniques.

Multiple Roles : We value our faculty and students having multiple roles and desire both faculty and students to simultaneously be practitioners, teachers, scholars and learners.

Collegiality : We value partnerships with each other, other programs on campus, other institutions of higher education, and other communities in assessment, measurement, and statistics.

Communication : We value open and clear communication with each other and the people we serve.

Diversity of Interests : We are a diverse learning community that promotes mutual respect. We value the variety of faculty and student interests and competencies in assessment, measurement and statistics as well as the various paths and related academic fields that have attracted them to CARS.

Center for Assessment and Research Studies Faculty

Center for Faculty Innovation

Location: Rose Library, Fifth Floor
Phone: (540) 568-4846
Website: http://www.jmu.edu/cfi/

The Center for Faculty Innovation (CFI) provides comprehensive professional development opportunities for JMU instructional faculty at all levels and stages of their careers. CFI initiatives are designed to enhance academic culture and support innovations in teaching, scholarship, and career development. The CFI is staffed by tenured and tenure-track instructional faculty who, as teacher scholars in their academic disciplines, are committed to creating a sense of shared community grounded in academic excellence.

The CFI pursues its vision of comprehensive professional development for all faculty through collaborative partnerships with the JMU community by implementing and assessing of a range of scholarly-based programs. Further, the CFI embraces issues that transcend the individual faculty role, striving to make meaningful contributions to local dialogues and global dynamics. Finally, the CFI strives to enhance academic culture through scholarly initiatives that reflect on the quality and changing nature of higher education.

JMU graduate students are welcome to participate in most CFI activities.

Center for Global Engagement

Location: 100 East Grace Street, MSC 5731
Phone: (540) 568-5209
Fax: (540) 568-3310
Website: http://jmu.edu/global

International Student and Scholar Services

JMU’s International Student and Scholar Services (ISSS) offers support and services to our international community. We are committed to providing timely, accurate and helpful assistance to requests regarding visa issues, employment documents for foreign workers, and all immigration matters pertinent to the students, scholars and staff of JMU. We also provide programs and services to enhance the stay of our international students and scholars, including social activities, informational sessions on issues such as culture shock, academic assistance, etc. Finally, we seek to provide educational programs to the entire campus community highlighting the numerous cultures represented on campus here and to increase awareness of cultures not currently represented.

Semester Abroad Programs

Recognizing its responsibility to provide international experiences to JMU students, the university sponsors semesters abroad in Antwerp, Florence, London, Salamanca and Scotland. JMU students experience life in a different culture and gain direct access to the historical, artistic and sociopolitical traditions of the environment while pursuing an approved course of study toward their bachelor’s degree.

The programs are open to all students in good academic standing. Applicants should have at least a 2.0 grade point average.

International Exchange Programs

The university is committed to increasing the opportunities for students’ global awareness. Numerous exchange programs with schools and universities abroad are available. JMU’s exchange programs are based at prestigious universities around the world, such as Flinders University in Australia; University of Leicester in England; Hiroshima University, Nanzan University and Ritsumeikan University in Japan; Yonsei University in South Korea; the Universidad de Salamanca in Spain; University of Versailles in France; and Malmo University in Sweden. Language requirements and curricula vary.

Exchanges are available to all majors and minors. Students should consult the Center for Global Engagement for application deadlines and further information.

Summer Abroad Programs

During the summer, many international courses and travel study classes are offered (60-70 programs). Specific course offerings vary from year to year. A typical summer schedule might include classes in Argentina, Australia, Belgium, Cameroon, Canada, China, Costa Rica, England, France, Germany, Ghana, Greece, India, Ireland, Italy, Japan, Jordan, Kenya, Lebanon, Madagascar, Malta, Mexico, Montreal, Morocco, the Netherlands, the Philippines, Scotland, South Africa and Spain.

Program Cost

The programs’ costs differ, but all programs include tuition, housing, a basic food allowance, course-related travel, including extended weekend trips, instructional events, such as theater, concerts, historical tours and guest lectures, and some social activities.

All programs exclude the costs of students’ travel to and from the program site. Loans and scholarships may be applied, and semester abroad scholarships and assistantships are available. Students live in a central, convenient part of each city and have ready access to the faculty member in residence or the on-site director if any health problems or emergencies arise. Students enrolled in JMU-sponsored study abroad programs will be covered by a medical insurance policy for the period of time that they are participating in the JMU program.

Interested students can get information about study abroad programs from the Center for Global Engagement.

External Abroad Programs

Students may apply to participate in other approved study abroad programs. The university will accept credits earned abroad at approved institutions in accordance with its policy of accepting transfer credits. Approval of proposed study programs must be obtained from the Center for Global Engagement and the head of the academic unit in which the transfer credit will be awarded.

Center for Multicultural Student Services

Location: Madison Union, Room 207, MSC 3504
Phone: (540) 568-6636
Website: http://www.jmu.edu/multicultural

The Center for Multicultural Student Services celebrates the diversity of JMU students by fostering student growth and development, heightening awareness and educating its constituents regarding ethnic and cultural diversity.

The purpose of CMSS is:

The office works diligently to provide the following services:

Cohen Center for the Humanities

The Cohen Center for the Humanities fosters intellectual engagement, interdisciplinary collaboration and a strong sense of community for all graduate students. The center values student empowerment, community, diversity and collaboration. Through programming that includes lectures, workshops and visiting scholars, the center serves as a hub for humanistic inquiry.

Community Service-Learning

Location: Student Success Center, 2nd Floor Room 2100, MSC 1011
Phone: (540) 568-6366
Website: https://www.jmu.edu/csl

Community Service-Learning (CS-L) cultivates positive social change through mutually beneficial service partnerships, critical reflection and the development of engaged citizens. CS-L facilitates intentionally designed short-term immersive and longer-term service experiences that engage students in preparing, reflecting and learning through meaningful service to the community. Students, faculty, staff and community agencies partner to help achieve community-identified goals and prepare students for lifelong engaged citizenship and purposeful community involvement. Students can serve in over 100 community agencies by enrolling in a service-learning course or by coming to the CS-L office.

Students eligible for Federal Work Study can earn their financial aid by tutoring in local elementary schools and by working in local nonprofit organizations to address a variety of community priorities. Check the CS-L website regularly for opportunities to connect.

In addition to local service opportunities, Alternative Break Programs are student developed and led experiences that serve communities in the United States and abroad. Breaks are offered during fall, winter, spring and May breaks. Breaks fill up quickly, so check the ABP website regularly for descriptions and online sign-up information.

Counseling Center

Location: Student Success Center, Room 3100, MSC 0801
Phone: (540) 568-6552
Website: http://www.jmu.edu/counselingctr

The Counseling Center provides free, confidential personal counseling services to all JMU students. Initial visits do not require an appointment as the Counseling Center offers walk-in hours for initial assessments Monday-Friday 10am-3pm.

JMU students experiencing a mental health emergency (e.g., suicidal or homicidal thoughts or actions, sexual assault or other significant traumas) can call or come into the Counseling Center during business hours to speak with a clinician. After regular business hours or on weekends, call the Counseling Center and select “Option 1” to connect to the after-hours crisis line.

Counseling services typically provided at the Counseling Center involve issues such as relationship problems, self-esteem, depression, anxiety/stress, eating and body image concerns, and difficulty adjusting to college life.

Treatment options provided by the Counseling Center include: